Our International Family Tracing and Reunification Service provides family tracing and reunion support to Australian residents who wish to locate an immediate family member who is believed to be overseas.

Our goal is to locate and reunite family members and facilitate contact (when appropriate) in a supportive, respectful and empathetic manner.

Fees do apply as this is a non-government funded service. The cost of this service is $670 including a $155 admin fee. Please refer to our Fee Schedule for further details.

Please note we require an adequate level of identifying information about the sought relative to be able to assist with a search. This includes your relative’s full name, date of birth, and a last known address in the overseas country.

Please keep in mind, that as ISS Australia is primarily a social work service, a specialist genealogical service may sometimes also be more appropriate for your search enquiry.

ISS Australia does not provide domestic family tracing services. For example, if you are in Australia and are looking for a lost relative in Australia, we are unable to assist. If you would like more information about how you might begin some of your own searches, please refer to our Searching Tip Sheet.

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